EXCALIBUR MATRIX BULLDOG 400: SPEED AND POWER
MEET BALANCE AND COMFORT
Excalibur crossbows have a lifetime warranty on manufacturing defects. Warranty will be given at Excalibur's discretion for the lifetime of the original owner.
If you received an item with a suspected issue, please Excalibur customer service for a resolution. For a quick diagnosis visit our warranty center located on our website: excaliburcrossbow.com or send an email to the address listed below with a photo and explanation of the suspected fault.
All returns for warranty consideration must have a RMA# assigned. The RMA# must be indicated on the packaging or the package may be refused. To obtain an RMA# and correct address to ship your item, please contact Customer Service at excaliburcrossbow.com, 519-743-6890 or email email@example.com
Shipping costs for sending any item to Excalibur Crossbow for warranty consideration will be the responsibility of the sender. All shipping and handling costs for returning repaired or replaced product to the owner will be at Excalibur's Crossbow's expense.
If an expedited method is requested for returning warranted product, the additional costs will be at the owner's expense
Excalibur Crossbow will not warrant damage as a result of misuse or abuse. All costs associated with any repairs required to products due to the result of abuse will be the responsibility of the owner.
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